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Return & Exchange

sizelegend.com offers a 30 Day Satisfaction Guarantee. If, for any reason, you are not completely satisfied with your purchase, we will gladly accept your return for an exchange or refund within 30 days of your delivery date if the following conditions are met:

1.Returned items must be completely new in saleable condition. BEFORE WEARING YOUR SHOES OUTSIDE, PLEASE TAKE A FEW MINUTES TO TRY THEM ON A CARPETED SURFACE. Trying your shoes on a carpeted surface will ensure that we can provide a refund or exchange in the event that you are not satisfied. We WILL NOT accept returns and/or exchanges if there is evidence that the shoes have been worn outdoors. Ohsneaker.com reserves the right to refuse any return and/or exchange that does not meet the conditions stated herein.

2. The original shoebox and accessories must be returned with the shoes in new and saleable condition. PLEASE PACK THE SHOES, SHOEBOX, AND ANY ACCESSORIES INSIDE ANOTHER SHIPPING BOX. Returns without the original shoebox and accessories will not be accepted. Returns using the shoebox as a shipping box will not be accepted also.

3.A return authorization number must accompany all returns and exchanges.

4.Defective products will be accepted within 30 days of the delivery date for exchange only. We will accept a defective products within 30 days. After 30 days, the damage will usually be considered normal wear and tear associated with athletic shoes.


Return for Exchange

If you are returning for exchange, please E-mail our customer service for your return authorization number with return address and to order your exchange item. Ordering your exchange item will better ensure availability. We will refund your purchase price once we receive your return. If you choose not to order, you still must E-mail us
to obtain a return authorization number. Please write down that return authorization number for on the package. Other wire we will not sign for the package.

1. Return Shipping Charges: Customer will be responsible for the any charge to ship the item back to sizelegend.com If you believe an error was made in your order, please contact Customer Service.

2. Items returned for exchange: If the desired item is out of stock, the              return will be treated as a return for refund. sizelegend.com will issue a refund less the cost of the original free shipping and we will notify   you by email about your refund.

3. Worn items: Used or worn items will not be accepted. All returns and exchanges must be new and completely unworn.

4. Returns must include the shoebox and all accessories: The original box and all accessories must be included or a charge may apply. The shoes, shoebox, and accessories MUST be packaged within a shipping box in order to return.

5. customers must provide the return package tracking munber with authorization number though E-mail to our customer service.

Return for refund

To return your products for a refund, please E-mail customer service for a return authorization number and return address.
1. Return Shipping Charges: Customer will be responsible for the any charge to ship the item back to sizelegend.com. If you believe an error was made in your order, please contact Customer Service.

2. Items returned for refund: Items returned for refund that were sent with Free EMS Ground shipping will be refunded less the shipping cost.

3. Worn items: Worn and used items will not be accepted. Please call if you believe your item to be defective. Items received worn or damaged will not be eligible for refund.

4. Returns must include the shoebox and all accessories: The original box and all accessories must be included or a charge may apply. The shoes, shoebox, and accessories MUST be packaged within a shipping box in order to return. Taped shoeboxes will not be eligible for a refund.

5. customers must provide the return package tracking munber with authorization number though E-mail to our customer service.

We recommend using an insured parcel service such as EMS or EMS for all returns.